MEDREVN Privacy Policy
Effective Date: Feb-10-2026
MEDREVN (“we,” “us,” or “our”) is committed to protecting the privacy and security of personal information and protected health information (“PHI”). This Privacy Policy describes how we collect, use, disclose, and safeguard information in compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable laws.
1. Information We Collect
We may collect the following types of information:
– Personal Identifiers (name, phone number, email address, company name)
– Practice and business information
– Patient-related information provided by covered entities or authorized users
– Usage and technical data (IP address, device type, browser type, log files)
We collect information through website forms, service agreements, integrations, support communications, and authorized system access.
2. How We Use Information
We use information to:
– Provide medical billing and revenue cycle management services
– Support AdvanceMD and other healthcare software integrations
– Communicate about services, onboarding, updates, and support
– Improve system functionality and security
– Comply with legal and regulatory obligations
We do not sell or rent personal or health information.
3. HIPAA Compliance
MEDREVN operates as a Business Associate to covered healthcare entities. We comply with HIPAA Privacy, Security, and Breach Notification Rules.
We:
– Use PHI only as permitted by Business Associate Agreements (BAAs)
– Implement administrative, physical, and technical safeguards
– Limit access to authorized personnel only
– Train staff on HIPAA privacy and security requirements
4. Information Sharing and Disclosure
We may disclose information:
– To covered entities and authorized partners for healthcare operations
– To subcontractors who agree to protect information under HIPAA-compliant agreements
– When required by law, regulation, or court order
– To prevent fraud, security incidents, or harm
All third parties are required to maintain appropriate safeguards.
5. Data Security
We use industry-standard security measures including:
– Encryption in transit and at rest
– Access controls and authentication
– Network monitoring and firewalls
– Regular security assessments
Despite our efforts, no system can be guaranteed 100% secure.
6. Individual Rights
Individuals may have the right to:
– Request access to their information
– Request correction of inaccurate information
– Request restrictions on certain uses or disclosures
– Receive an accounting of disclosures
Requests should be submitted to the contact information below.
7. Data Retention
We retain information only as long as necessary to fulfill business and legal obligations.
8. SMS & Communications
By providing a phone number, you consent to receive service-related SMS messages from MEDREVN. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out, HELP for assistance.
We do not share mobile numbers with third parties for marketing.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Information
MEDREVN
Email: privacy@medrevn.com
Support: it_support@medrevn.com
Website: https://www.medrevn.com/
contact:
MEDREVN LLC
Email: info@medrevn.com